1. PURPOSE AND SERVICE OVERVIEW The Allo Maâllam platform (accessible via allomaalam.com and its mobile applications) is a matchmaking service managed by the operating company. The website operates exclusively as a technical intermediary connecting users seeking home services ("Clients") with independent professionals or handymen ("Service Providers" or "Maâllams"). 2. LIMITATION OF LIABILITY AND EXCLUSION OF WARRANTY Allo Maâllam acts solely as a third-party host and connection platform. - INDEPENDENCE OF PROVIDERS: Service Providers are independent contractors. They are not employees, agents, or subcontractors of Allo Maâllam. - NO LIABILITY: Allo Maâllam is not involved in transactions, negotiations, pricing, or the physical execution of services. Consequently, the platform disclaims all liability for the quality, safety, legality, delays, non-compliance, or any material or personal property damage caused by a Service Provider during their intervention. - DISPUTES: Any conflict, claim, or dispute arising before, during, or after the performance of services must be resolved directly between the Client and the Service Provider. Allo Maâllam shall not be held liable under any circumstances. 3. REGISTRATION AND ACCOUNTS Access to certain services requires creating a user account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to provide accurate and up-to-date information. 4. USER COMMITMENTS - Clients agree to describe their service requests honestly and accurately. - Service Providers agree to provide true details regarding their qualifications, pricing, and legal status. - Any abusive, fraudulent, or disrespectful behavior on the platform will result in immediate account suspension.